Your position: Home
>
Terms of service
Terms of service
XINGXIAOJEWELRY Service-Level Agreement(Core Provisions)
1.Basic Order Information
1.1 Order Status
Unpaid: The buyer has not yet paid or payment was unsuccessful
processing: Payment has been received, and we already processing it.
Delete: The entire order has been canceled.
Delivering: All products in your order have been shipped.
Delivered: All products already sign with you.
1.2 Payment Methods
We accept the following four payment methods: Credit Card,Western Union and Wire Transfer.
2.Modifying and Canceling Orders
Ø If the order status displays 'Unpaid', you can request to cancel or change your order by click 'edit' in 'My Account'. However, if your order has been shipped before we process your request, we will not be able to cancel or change the order.
Ø If the order status displays 'processing', we cannot cancel or change the order.
3.Unavailable Products
Due to product cycles and other reasons, it is possible that products will be out of stock temporarily or forever. In this situation, XINGXIAOJEWELRY will cancel the item and ask for a addition order, or refund your money. We apologize for any inconvenience this may cause.
4.Packing & Shipping Commitments
Most orders will be arranged for shipment within 1-3 business days. For unshipped and out-of-stock items, we will cancel the item and ask for a addition order if the product cannot be restocked within a reasonable period. Order shipments will be significantly affected during major Chinese holidays such as the Spring Festival, May Day and National Day. XINGXIAOJEWELRY will notify customers on our website when such holidays are approaching so that you can plan accordingly.
5.Taxes and Duties
*VAT and Duties Disclaimer
International orders may incur additional taxes, duties, and VAT, which are the recipient's responsibility upon arrival. These charges are not included in the product price or shipping cost. In order to avoid the loss of cargo, customers should familiarize themselves with the local laws regarding banned products before making a purchase with XINGXIAOJEWELRY.
*Refusal of Package Disclaimer
A handling fee will apply if a package is refused or returned due to unpaid customs fees, import duties, or VAT, covering return shipping and associated expenses.
6.Service Channels and Timeframes
Registered users can contact us through the following channels:
* Email (response within 24 hours)
* Live Chat
* Telephone
Term of Use
Welcome to xingxiaojewelry.com. If you visit or shop at www.xingxiaojewelry.com, you accept these conditions. Please read them carefully.
Copyright and Patents
All content included on this site, such as text, graphics, logos, button icons, images, and audio clips, digital downloads, data compilations, and software, is the property of xingxiaojewelry.com or its content suppliers and protected by international copyright laws. The use of any xingxiaojewelry.com trademark or service mark without our express written consent is strictly prohibited.
Order acceptance
Please note that there may be certain orders that we are unable to accept and must cancel. xingxiaojewelry.com reserves the right, at sole discretion, to cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order.
Applicable Law
By visiting xingxiaojewelry.com, you agree that the laws of P.R.China, without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and XINGXIAOJEWELRY.
Arbitration
Any dispute relating in any way to your visit to xingxiaojewelry.com or to products or services sold or distributed by xingxiaojewelry.com or through xingxiaojewelry.com shall be submitted to CIETAC, South China Sub-Commission for arbitration which shall be conducted in accordance with the Commission's arbitration rules in effect at the time of applying for arbitration. The number of arbitrators shall be one; The place of arbitration shall be Foshan China; The language to be used in the arbitral proceedings shall be Chinese.The arbitral award is final and binding upon both you and XINGXIAOJEWELRY.
These Terms of Service and any separate agreements whereby we provide you shall be governed by and construed in accordance with the laws of UK
Contact Information
If you have any questions or concerns regarding our Service & Terms, please contact us at service@xingxiaojewelry.com.
By using our website, you acknowledge that you have read, understood, and agree to these Service & Terms. Thank you for choosing us for your fashion jewelry needs.
1.Basic Order Information
1.1 Order Status
Unpaid: The buyer has not yet paid or payment was unsuccessful
processing: Payment has been received, and we already processing it.
Delete: The entire order has been canceled.
Delivering: All products in your order have been shipped.
Delivered: All products already sign with you.
1.2 Payment Methods
We accept the following four payment methods: Credit Card,Western Union and Wire Transfer.
2.Modifying and Canceling Orders
Ø If the order status displays 'Unpaid', you can request to cancel or change your order by click 'edit' in 'My Account'. However, if your order has been shipped before we process your request, we will not be able to cancel or change the order.
Ø If the order status displays 'processing', we cannot cancel or change the order.
3.Unavailable Products
Due to product cycles and other reasons, it is possible that products will be out of stock temporarily or forever. In this situation, XINGXIAOJEWELRY will cancel the item and ask for a addition order, or refund your money. We apologize for any inconvenience this may cause.
4.Packing & Shipping Commitments
Most orders will be arranged for shipment within 1-3 business days. For unshipped and out-of-stock items, we will cancel the item and ask for a addition order if the product cannot be restocked within a reasonable period. Order shipments will be significantly affected during major Chinese holidays such as the Spring Festival, May Day and National Day. XINGXIAOJEWELRY will notify customers on our website when such holidays are approaching so that you can plan accordingly.
5.Taxes and Duties
*VAT and Duties Disclaimer
International orders may incur additional taxes, duties, and VAT, which are the recipient's responsibility upon arrival. These charges are not included in the product price or shipping cost. In order to avoid the loss of cargo, customers should familiarize themselves with the local laws regarding banned products before making a purchase with XINGXIAOJEWELRY.
*Refusal of Package Disclaimer
A handling fee will apply if a package is refused or returned due to unpaid customs fees, import duties, or VAT, covering return shipping and associated expenses.
6.Service Channels and Timeframes
Registered users can contact us through the following channels:
* Email (response within 24 hours)
* Live Chat
* Telephone
Term of Use
Welcome to xingxiaojewelry.com. If you visit or shop at www.xingxiaojewelry.com, you accept these conditions. Please read them carefully.
Copyright and Patents
All content included on this site, such as text, graphics, logos, button icons, images, and audio clips, digital downloads, data compilations, and software, is the property of xingxiaojewelry.com or its content suppliers and protected by international copyright laws. The use of any xingxiaojewelry.com trademark or service mark without our express written consent is strictly prohibited.
Order acceptance
Please note that there may be certain orders that we are unable to accept and must cancel. xingxiaojewelry.com reserves the right, at sole discretion, to cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order.
Applicable Law
By visiting xingxiaojewelry.com, you agree that the laws of P.R.China, without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and XINGXIAOJEWELRY.
Arbitration
Any dispute relating in any way to your visit to xingxiaojewelry.com or to products or services sold or distributed by xingxiaojewelry.com or through xingxiaojewelry.com shall be submitted to CIETAC, South China Sub-Commission for arbitration which shall be conducted in accordance with the Commission's arbitration rules in effect at the time of applying for arbitration. The number of arbitrators shall be one; The place of arbitration shall be Foshan China; The language to be used in the arbitral proceedings shall be Chinese.The arbitral award is final and binding upon both you and XINGXIAOJEWELRY.
These Terms of Service and any separate agreements whereby we provide you shall be governed by and construed in accordance with the laws of UK
Contact Information
If you have any questions or concerns regarding our Service & Terms, please contact us at service@xingxiaojewelry.com.
By using our website, you acknowledge that you have read, understood, and agree to these Service & Terms. Thank you for choosing us for your fashion jewelry needs.
